Return & Refund Policy
Last Updated: July 10, 2026
At Smart Readers Academy, we are committed to providing quality educational services and ensuring a transparent enrollment process. Please read our Return & Refund Policy carefully before registering for any course or program.
1. General Policy
As Smart Readers Academy primarily offers educational services, coaching programs, workshops, and digital learning materials, returns are generally not applicable once a course has been accessed or services have commenced.
2. Course Cancellation
Students may request cancellation of their enrollment before the commencement of the course by contacting our support team.
Approval of cancellation requests will be subject to the academy’s review and applicable policies.
3. Refund Eligibility
Refunds may be considered under the following circumstances:
Duplicate payment made for the same course.
Payment processed successfully but enrollment could not be completed due to a technical issue.
Course cancelled by Smart Readers Academy.
Any other exceptional circumstance approved by the academy management.
4. Non-Refundable Situations
Refunds will generally not be provided in the following cases:
The course has already started.
Study materials or digital resources have been accessed or downloaded.
The student voluntarily discontinues the course.
Failure to attend classes after successful enrollment.
Change of mind after registration.
Failure to meet course requirements.
5. Refund Processing
If a refund request is approved:
The refund will be processed using the original payment method wherever possible.
Processing time may take 7–14 business days, depending on the payment provider or bank.
Any applicable payment gateway charges or administrative fees may be deducted where permitted.
6. Return Policy
Since Smart Readers Academy primarily provides educational services and digital content, physical product returns are generally not applicable.
If any printed study materials or merchandise supplied by the academy are received damaged or defective, please notify us within 48 hours of delivery with supporting photographs. Eligible replacements will be arranged after verification.
7. How to Request a Refund
To request a cancellation or refund, please contact us with the following details:
Student Name
Registered Mobile Number
Registered Email Address
Course Name
Payment Receipt or Transaction ID
Reason for the refund request
Our support team will review the request and respond within a reasonable time.
8. Policy Updates
Smart Readers Academy reserves the right to modify this Return & Refund Policy at any time. Any updates will be published on this page with the revised effective date.
9. Contact Us
If you have any questions regarding this Return & Refund Policy, please contact us:
Smart Readers Academy
By enrolling in any course or using our services, you acknowledge that you have read and understood this Return & Refund Policy.
